01
Cancelling
What goes here
Cancel from your account in one click, any time, with no contracts. When billing stops.
02
When we refund
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The refund window, if there is one, and what it applies to.
03
Our lag-free promise
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If your server lags because of our hardware, we fix it at our cost. Whether credit or refunds come into it.
04
How to ask
What goes here
Where to send a refund request and what to include.
05
Exceptions
What goes here
Anything that isn't refundable, such as accounts closed for breaking the acceptable use policy.